Live Agents 24x7

24/7 Support, 365 Days a Year: Our Live Agents Care

24/7 U.S.-Based Agents - Your Trusted Travel Partners

At Elite, we understand that travel needs can arise at any time, day or night. That’s why we’re proud to provide you with the assurance of 24/7 support from our dedicated U.S.-based agents. Our round-the-clock service ensures that you’re never alone on the road, and you can count on us to be there when you need us most.

Why Choose Elite?

U.S.-Based Customer Service:
Our agents are located right here in the United States, ready to assist you 24 hours a day, 7 days a week. When you reach out to us, you're speaking with professionals who understand your needs and can provide immediate assistance.
Immediate Response:
Whether you have a last-minute change to your itinerary, need to reschedule a booking, or require support during your journey, our agents are at your service with prompt responses and solutions.
Local Knowledge:
Our U.S.-based agents have a deep understanding of the local area, traffic conditions, and regional nuances. This knowledge allows them to offer valuable insights and recommendations to enhance your travel experience.
Safety and Security:
Your safety is our top priority. Our agents are trained to handle emergency situations efficiently, providing peace of mind to our clients and their loved ones.
Personalized Service:
No matter the time of day, our agents are committed to delivering a personalized and attentive service experience. We're here to ensure your trip is as smooth and enjoyable as possible.

Contact Us Anytime, Anywhere

When you choose Elite, you’re not just selecting a transportation service; you’re gaining a travel partner dedicated to making your journey seamless and stress-free. Feel free to reach out to our U.S.-based agents anytime, from anywhere, and experience the convenience of 24/7 customer service.

Call 718-472-2000 to Book your ride OR Open an account with us

Your travel needs don’t follow a clock, and neither do we. Contact us today to book your next ride or for any assistance you may require. We look forward to serving you around the clock, ensuring your travel plans are always on track.

Image by Freepik

Image by luis_molinero on Freepik

Contact Elite

Business Office

Customer_Service@EliteNY.com (Account, Billing or General Enquiry)

Phone:718-472-2300Fax: 718-472-2255

Mon-Fri 9:00 am – 5:00 pm (ET)

Reservations

Reservations@EliteNY.com(Book a ride or updates)

Phone:718-472-2000 Toll Free: 800-472-1123

24 hours / 7 days a week

Office Address

3272 Gale Ave
Long Island City, NY 11101

Mailing Address:
PO Box 1588
Long Island City, NY 11101